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Overview
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1.1. Modern Tuition Limited (trading as Modern Tuition) is committed to providing the best privacy protection for clients and Modern Tuition’s Tutors (referred to as Modern Tutors), however they may relate to Modern Tuition’s services.
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1.2. Privacy Policy points below detail how Modern Tuition protects client and Modern Tutor information, as the data controller as per GDPR (General Data Protection Regulations EU 2016/679) and related UK legislation.
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1.3. Modern Tuition may change Privacy Policy without notice; however, Modern Tuition will make reasonable efforts to notify clients and Modern Tutors of any changes. ​
What information do we collect?
2.1. Information regarding Tutor/client interaction with the Modern Tuition website (moderntuition.co.uk) may be collected for the purposes of improving the website and Modern Tuition services.
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2.2. When a client visits the Modern Tuition or Modern Minds website, they may be asked to provide information about themselves, including their name, address and contact details.
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2.3. When applying or registering as a Modern Tutor, potential Modern Tutors may be asked to upload personal information and personal identification documents about themselves, including their driving license, passport or Disclosure and Barring Service (DBS) check, and – if successful in their application - may be asked to provide some of their personal banking details, which are needed to pay them for the services they have provided on behalf of Modern Tuition.
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2.4. Potential Modern Tutors may be asked to provide the contact information of individuals who can provide a reference to support their Modern Tuition application.
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2.5. Potential Modern Tutors may be asked to provide details of any criminal convictions (including but not necessarily limited to a DBS certificate).
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2.6. Potential referees attempting to support Modern Tutor applications may be asked for their name, address, and contact details, as well as details of the suitability of the tutor who has provided details.
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2.7. When a client requests a lesson from a Modern Tutor, they may be asked for their payment information, including but not necessarily limited to their credit or debit card information.
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2.8. Information may be collected from messages sent to Modern Tutors, files uploaded to the Modern Tuition website or attached to an email to a Modern Tutor or Modern Tuition staff member as well as any other communications with Modern Tuition including via email and SMS.
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2.9. Modern Tuition lessons may be recorded with permission from the client/responsible adult associated with the tutee and used for a specific purpose with specific permission from the client/responsible adult associated with the tutee.
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2.10. Modern Tuition clients making payments will have their payment card handled by a third party that is Payment Card Industry (PCI) compliant. Payment may be taken via the Modern Tuition website.
How do we use data?​
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3.1. A Modern Tuition client’s data allows Modern Tuition to provide the services that the client has requested.
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3.2. A Modern Tuition client’s data may be used for reasons including but not limited to billing for tuition services and making contact in regard to tuition services.
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3.3. Potential Modern Tutors are asked for their personal identification documents in order to comply with relevant government legislation regarding protecting the customer and professional recruitment. Potential Modern Tutors are asked for their bank details in order to pay them for their services should they provide services as a Modern Tutor on behalf of Modern Tuition.
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3.4. Potential Modern Tutors will be asked for information regarding their qualifications and experience in support of their application to be a Modern Tutor. This information will be reviewed to assess their suitability for the role and to ensure they have the right to work in the UK.
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3.5. Information provided by potential Modern Tutors in regard to their potential referees may be used to contact potential referees in order to request a related reference from them.
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3.6. Potential Modern Tutors who report details of any criminal convictions to Modern Tuition staff (via a DBS certificate or otherwise) may have such details checked against the DBS database.
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3.7. Modern Tutors who are deemed inactive by Modern Tuition staff may have their details deleted from Modern Tuition’s records.
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3.8. Communication between Modern Tutors and clients/tutees may be used to settle minor disputes. Communication between Modern Tutors and clients/tutees should have a member of Modern Tuition staff cc’d in, regardless of whether there is an ongoing dispute or not.
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3.9. Modern Tuition sessions may be recorded and stored with permission from the Modern Tutor and Modern Tuition client for purposes relating to safeguarding and quality control.
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3.10. Given permission has been granted, Modern Tuition may contact clients using their contact information with regard to Modern Tuition services.
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3.11. Modern Tuition may contact Modern Tuition clients for internal market research purposes, to find out how Modern Tuition services may be improved.
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3.12. Modern Tuition clients may contact Modern Tuition in order to specifically ask not to be contacted for internal market research purposes.
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3.13. Information regarding Modern Tuition clients, once collected and stored, may be retained in order to comply with legal obligations, enforce terms and conditions, prevent fraud, collect payment owed, resolve disputes and assist with investigations conducted by local and/or government authorities.
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3.14. Modern Tutors and Modern Tuition clients may always feel welcome to ask how exactly their personal data/information is being used by Modern Tuition and which legal bases allow Modern Tuition to do so and which legitimate interests inform Modern Tuition’s decision to do so.​
Data Disclosure
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4.1. For the purposes described in the Modern Tuition Privacy Policy, Modern Tuition tutor and client information may be transferred to and stored on Modern Tuition servers as well as the servers of third-party providers that Modern Tuition has Data Processing Agreements with.
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4.2. If a Modern Tutor client submits their personal information to Modern Tuition, the first name, contact details and address they have provided may be shared with a Modern Tutor in order for them to provide tuition services.
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4.3. If a Modern Tutor submits their personal information to Modern Tuition, their first name, approximate location, any references Modern Tuition has received in relation to them and any information they have declared on their CV, may be shared with a Modern Tuition client in order for them to decide on the suitability of the Modern Tutor and receive tuition services.
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4.4. If a Modern Tutor is put forward for lessons with a tutee, Modern Tuition may disclose a Modern Tutor’s address and contact details to a Modern Tuition client, or a Modern Tuition client’s address and contact details to a Modern Tutor, in order for tuition services to be delivered.
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4.5. Modern Tuition clients will be informed of the DBS status of the Modern Tutor they are receiving services from – notably, all active Modern Tutors need to have a clear and recent DBS check in order to be an active Modern Tutor.
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4.6. Modern Tuition will contact referees with the contact information provided by a potential Modern Tutor to inform them of the potential Modern Tutor’s desire to be a Modern Tutor and seek a reference in support of their application.
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4.7. Relevant references may be provided to Modern Tuition clients, however only the first name and surname initial of the referee will be provided to the Modern Tuition client alongside the reference itself.
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4.8. Modern Tuition uses PCI compliant third parties to process personal finance information such as credit card information and bank account information. If a Modern Tutor or Modern Tuition client provides their personal data, they agree to the transfer, storage or processing of this personal data by these third parties. Modern Tuition does not provide Modern Tutor or Modern Tuition client personal data to third parties to enable them to provide Modern Tutors or Modern Tuition clients with information regarding unrelated goods or services.
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4.9. Modern Tutor or Modern Tuition client personal data may be disclosed or shared in order to comply with (and/or Modern Tuition believes Modern Tuition is under a duty to comply with) any legal obligation; or in order to enforce the Modern Tuition Terms and Conditions and any other relevant Modern Tuition agreement, or to prevent fraud.
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4.10. In the event that Modern Tuition is partially or fully sold to a buyer, or a joint venture with another business entity is entered into, Modern Tutor or Modern Tuition client information may be transferred on to the target company, new business partners or owners or their advisors.
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How do we protect you data?​
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5.1. Modern Tuition takes all reasonable actions possible to protect Modern Tutor and Modern Tuition client personal information from unauthorised access, accidental loss, destruction and damage.
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5.2. Whenever information is communicated via the internet, there is a possibility that it will be intercepted. It is not possible to guarantee the security of data communicated via the internet. Data sent to Modern Tuition via the internet is at the risk of the sender.
​How long do we keep data for?​
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6.1. Data will be kept for 7 years from the last date on which a Modern Tuition client was in contact with Modern Tuition or a Modern Tutor with regard to tuition services.
6.2. Online lesson recordings are deleted at the request of a Modern Tutor or Modern Tuition client.
6.3. DBS certificates are held for an indefinite period and details regarding DBS certificates are held for an indefinite period.
6.4. Records that are required to fulfil regulatory or statutory duties will be retained.
Your data rights
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7.1. Modern Tutors and Modern Tuition clients have rights under data protection laws in relation to their personal data. These rights include their right to:
- Request access to their personal data
- Request correction of their personal data
- Request erasure of their personal data
- Object to processing of their personal data
- Request restriction of processing their personal data
- Request transfer of their personal data
- Withdraw consent
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7.2. Modern Tuition should be contacted if a Modern Tutor or Modern Tuition client wants to exercise any of the legal rights set out above.
7.3. Modern Tutors and Modern Tuition clients need not pay a fee to access their personal data or exercise any of the other legal rights set out above. However, a fee may be charged if a request is reasonably considered to be unfounded, repetitive or excessive. The request may, alternatively, be refused.
7.4. Modern Tutors and Modern Tuition clients have the right to request that Modern Tuition transfer their personal data to another organisation including a different service provider.
7.5. Modern Tutors and Modern Tuition clients may be asked for information regarding their identity when enquiring in regard to their personal data, in order for Modern Tuition to ensure that personal data is not disclosed to any person who has no right to receive it.
7.6. All requests concerning personal data will be responded to in a timely and reasonable manner. All exceptions to this rule will be rare and explained to the requester.
How to query about how we use your data​
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8.1. Modern Tutors and Modern Tuition clients should contact Modern Tuition regarding any matter relating to the Privacy Policy via email at enquiries@moderntuition.co.uk or, alternatively, joseph@modernminds.info. If they are not satisfied with the response they receive from Modern Tuition, or believe Modern Tuition is processing their personal data not in accordance with the law, they may complain to the UK data protection regulator, the Information Commissioner’s Office, at ico.org.uk. ​​​​​​